As of 5/23 we are experiencing a 8-10 week backlog on all repairs, this means your piece will not be on a tech bench until it comes up in the queue. As always, we are working hard to ensure a quality repair in a reasonable time frame.
Look for the claim number on one of your receipts. It will be a 4 digit number in bold at the top of the receipt paper. Enter this number in the first form field. Then enter your last name. The current status of your piece should be available.